Shipping Policy

Shipping Policy

Effective Date: July 6, 2026

Thank you for shopping with ArtnCraftSupply.com.

Order Processing

  • Orders are generally processed within 1–2 business days after payment confirmation.
  • Orders received on Sundays or public holidays are processed on the next business day.

Shipping Partners

We ship through reputable courier partners across India.

Delivery Time

Estimated delivery:

  • Metro Cities: 2–5 business days
  • Tier 2 & Tier 3 Cities: 3–7 business days
  • Remote Areas: 5–10 business days

Delivery times are estimates and not guaranteed.

Shipping Charges

Shipping charges are calculated during checkout based on:

  • Delivery location
  • Package weight
  • Courier availability

Free shipping promotions, if offered, will be displayed during checkout.

Order Tracking

Tracking details will be shared via email and/or SMS once the order has been dispatched.

Delivery Attempts

Courier partners generally make multiple delivery attempts. If the customer is unavailable, additional charges may apply for re-shipping if the package is returned.

Damaged Packages

If your package appears tampered with or damaged, please:

  • Do not accept the package if possible.
  • Take photographs of the package.
  • Contact us within 24 hours of delivery.

Delays

We are not responsible for delays caused by:

  • Weather conditions
  • Natural disasters
  • Government restrictions
  • Courier operational issues
  • Public holidays

Contact

Email: su*****@*************ly.com

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