Shipping Policy
Effective Date: July 6, 2026
Thank you for shopping with ArtnCraftSupply.com.
Order Processing
- Orders are generally processed within 1–2 business days after payment confirmation.
- Orders received on Sundays or public holidays are processed on the next business day.
Shipping Partners
We ship through reputable courier partners across India.
Delivery Time
Estimated delivery:
- Metro Cities: 2–5 business days
- Tier 2 & Tier 3 Cities: 3–7 business days
- Remote Areas: 5–10 business days
Delivery times are estimates and not guaranteed.
Shipping Charges
Shipping charges are calculated during checkout based on:
- Delivery location
- Package weight
- Courier availability
Free shipping promotions, if offered, will be displayed during checkout.
Order Tracking
Tracking details will be shared via email and/or SMS once the order has been dispatched.
Delivery Attempts
Courier partners generally make multiple delivery attempts. If the customer is unavailable, additional charges may apply for re-shipping if the package is returned.
Damaged Packages
If your package appears tampered with or damaged, please:
- Do not accept the package if possible.
- Take photographs of the package.
- Contact us within 24 hours of delivery.
Delays
We are not responsible for delays caused by:
- Weather conditions
- Natural disasters
- Government restrictions
- Courier operational issues
- Public holidays
Contact
Email: su*****@*************ly.com
