Cancellation Policy

Effective Date: July 6, 2026

Before Shipment

Orders may be cancelled before dispatch by contacting our customer support team.

If payment has already been made, the refund will be processed to the original payment method.

Orders cannot be cancelled once they have been shipped.

Customers may refer to our Refund & Return Policy for eligible return cases.

Customized, made-to-order, or specially procured products cannot be cancelled once production or procurement has begun.

Approved cancellation refunds are generally processed within 5–7 business days, depending on your payment provider.